Booking Terms & Conditions

These terms are a contract between HodgesNet Ltd (trading as Pod Rush Studios, referred to as "we", "us" or "the studio") and the person or business making the booking (referred to as "you"). You are responsible for making sure every guest attending your session follows these terms.

All bookings must be made through our online booking system and paid in full at the time of booking via Stripe. Your booking is only confirmed once payment has been received and you have a confirmation email.

Sessions are available Monday to Friday, 9am to 7pm. All bookings have a minimum duration of 2 hours. Bookings must be made at least 7 days in advance of your session date.

Our rate is £150 per hour plus VAT. Prices are shown before VAT is added and VAT is charged at the current UK rate at checkout.

Your booked time includes your setup and pack-down. Please arrive on time. If you arrive late, your session will still end at the scheduled finish time and no refund will be given for lost time.

A 30-minute buffer sits between all sessions. If you run over your booked finish time, overtime is charged at a 1-hour minimum of £150 plus VAT, subject to studio availability. If the studio is booked immediately after your session, running over will not be possible and your session must end on time.

Our refund policy is based on how much notice you give us before your session date:

• 21 or more days before your session: full refund.
• Between 21 and 7 days before your session: 50% refund.
• Less than 7 days before your session: no refund.

If you fail to attend your session without notice, no refund will be given.

You may request to reschedule your session once, free of charge, provided you give us at least 7 days' notice. Rescheduled sessions are subject to availability and cannot then be refunded if you later cancel.

We ask everyone using the studio to keep it a professional and welcoming space. The following rules apply to you and your guests:

• No smoking or vaping anywhere in the building.
• No alcohol or illegal substances on the premises.
• Food is not permitted in the recording room. Drinks with lids are fine.
• Only the people named on your booking may attend. If you want to bring extra guests, please tell us in advance so we can confirm capacity.
• You must follow the reasonable instructions of our producer and studio staff at all times.
• Children under 16 must be supervised by an adult at all times.
• We reserve the right to end a session immediately, without refund, if anyone in your party behaves in an abusive, threatening, unsafe or disruptive way towards our staff or the premises.

We support free and open conversation, and the vast majority of topics are welcome here. There are however some themes we do not accept in our studio. We will not take bookings for, and will not record, content that includes:

• Adult or sexually explicit themes. This includes pornographic content, sexually explicit discussion as the purpose of the show, and content produced for adult entertainment platforms.
• Hate speech or discrimination. Content that attacks or demeans people based on race, religion, nationality, sex, sexual orientation, gender identity, disability or age.
• Incitement or extremism. Content that promotes violence, terrorism or criminal activity.
• Illegal content. Anything that breaks UK law, including content that is defamatory or that infringes another person's copyright, trademark or other rights.
• Harassment. Content that targets, doxxes or harasses named private individuals.

If we discover during a session that the content falls into any of these categories, we will stop the recording and end the session. No refund will be given in that situation. If you are unsure whether your show's topic is acceptable, please contact us before booking and we will give you a straight answer.

You are solely responsible for the content you record. We do not review, approve or endorse your content, and you agree to cover us against any third-party claim arising from it.

At the end of your session, your recording files will be uploaded to cloud storage and a download link will be sent to you before you leave, or shortly afterwards.

Your files will remain available to download for a maximum of 90 days from the date of your session. After 90 days, all files are permanently deleted from our storage and cannot be recovered. It is your responsibility to download and back up your files within this period.

We recommend downloading your files the same day you receive the link. If you have any trouble downloading your files within the 90-day window, contact us and we will help. We cannot help once the files have been deleted.

All studio equipment must be operated by, or under the direction of, our staff. You and your guests are responsible for any damage to studio equipment, fixtures or the premises caused by misuse or negligence. We will assess the damage, send you an itemised cost for repair or replacement, and payment will be due within 30 days.

We are not responsible for loss of or damage to personal belongings or equipment you bring to the studio.

By attending a session, you and your guests consent to being recorded on audio and video. You are responsible for obtaining any consent or release you need from your guests for how you use the recordings afterwards.

Your content belongs to you completely. All rights in the recordings we produce for you belong to you once your session has been paid for in full.

We would love to share clips or photos of sessions on our website and social media to promote the studio. We will only do this with your permission, which you can give or decline at the time of booking or at your session. Saying no will never affect your booking.

We take every care to make sure your session runs smoothly. If a session cannot go ahead or is cut short because of an equipment failure or other fault on our side, we will offer you a replacement session or a refund for the affected time. This is the limit of our liability for a failed session.

We are not liable for indirect losses such as lost profits, lost bookings with third parties, or travel costs. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything else that cannot be limited under UK law.

We accept no liability for any legal claims arising from the content you record, including claims of defamation or copyright infringement.

In the rare event that we need to cancel your session, for example due to illness, equipment failure or circumstances beyond our control, we will tell you as soon as possible and offer you either a full refund or a priority rebooking. Our liability in this situation is limited to the amount you paid for the booking.

We may update these terms from time to time. The version published on this page at the time you book is the version that applies to your booking.

These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales.

Questions about these terms or an existing booking: servcice@hodgesnet.com

Pod Rush Studios is operated by HodgesNet Ltd, registered in England and Wales. Registered office: Unit 5, Workshed, London St, Swindon SN1 5DG, United Kingdom. Studio address: 4 Cricklade Court, Cricklade Street, Old Town, Swindon SN1 3EY. Registered in England and Wales no. 7727802.